Frequently Asked Questions

How to acknowledge CGA services and collaborations

Acknowledgement: To aid us in tracking the impact of our consulting and support services, we request that you include a short acknowledgement in your publications and/or talk. Such support may include but is not limited to:

  • Project planning: study design and tools
  • Data organization: sharing and secure storage
  • Data processing / extraction / transformation / integration
  • Selection and interpretation of geospatial methods/algorithms
  • Using high performance computing (e.g., RCE, AWS)
  • ...
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I’d like access to SharePoint Documents "Center for Geographic Analysis, Harvard University"

The SharePoint Documents in 'Center for Geographic Analysis, Harvard University' contain three types of files:

  1. Public files, which anyone may access without restriction.
  2. Organizational files, which Harvard people may access by login with your Harvard ID and Key.
  3. Restricted files, which only CGA staff may access through named accounts.

If you encounter a problem when trying to access any organizational file, please first check to make sure that you have logged in to your Harvard Microsoft 365 account....

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I repeatedly run out of credits on my ArcGIS Online account. Can you add more credits for me?

Every ArcGIS Online user receives a default 4000 credits in their Harvard account (was 2000 prior to Oct.11,2023). We can allocate more credits to support your work if needed. When you run out of the initial default number of credits in your account, we add 5000 more for you without you asking. However, if you run out of that again, you will need to tell us how many more credits you still need to complete your work, before we can add more for you. The market value is 10c per credit. Fortunately, Harvard's site license with Esri allows us to pool our credits together for all users in the... Read more about I repeatedly run out of credits on my ArcGIS Online account. Can you add more credits for me?

When I leave Harvard, what may happen to the content in my ArcGIS Online account?

When your Harvard ID expires, you won't be able to access your AGOL account anymore, but your content will remain. You can do the following:

  1. Transfer ownership of your content to your Harvard teammates before your Harvard ID expires (recommended, you can do it any time)
  2. Ask CGA staff to change content ownership for you after your Harvard ID expired (fill out the form on https://gis.harvard.edu/contactus)
  3. If you need to transfer ownership of your content to...
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