Frequently Asked Questions

How to install ArcGIS Desktop or Pro on a Mac computer

To run ArcGIS Desktop or ArcGIS Pro on an Apple Macintosh computer, the Mac must be set up to run Windows.  There are severals ways to do this, but they require one of two installation options.

Option One:   Create a dual-boot setup on your Mac, which allows you to boot into either Mac OS or Windows OS.    The typical method for this is to use the free software BootCamp.

     Using BootCamp: ...

Read more about How to install ArcGIS Desktop or Pro on a Mac computer

How to Remotely Access the T: Drive on the HMDC Lab Computers

To access the T drive you will need to use the VPN connect. First, use your Cisco VPN client to connect to vpn.harvard.edu, sign in, and and then follow the instructions below:

Windows 10:

1) Click on the folder on the bottom bar

2) Click This PC

3) Click on the Computer tab

4) Click Map Network Drive

5) Enter the path to your share: \\fas-depts.ad.fas.harvard.edu\cgis\arcgis

6) Check the box...

Read more about How to Remotely Access the T: Drive on the HMDC Lab Computers

How to enable ArcGIS Extension tools

For ArcMap, see https://desktop.arcgis.com/en/arcmap/latest/extensions/main/using-extensions-in-arcgis.htm.

For ArcGIS Pro, users need to know which license type they are using when checking to see if they have an extension license. ArcGIS Pro has three types of licenses:

  1. Name user license – individual users login to their ArcGIS Online account with Harvard Key to get licenses when they run ArcGIS Pro. This...
Read more about How to enable ArcGIS Extension tools

How can I access Esri Business Analyst (BA) data

If you need to use Esri Business Analyst data on desktop, you can get it from the HMDC lab. See https://gis.harvard.edu/esri-business-analyst-data.

If you want to use it with ArcGIS Online but don’t have an AGOL account yet, please login to Harvard's ArcGIS Online organization with your HarvardKey. The current default is that new users will have access to BAO automatically. See https://gis.harvard.edu/arcgis-online...

Read more about How can I access Esri Business Analyst (BA) data

How to make payments to CGA

For payments to the CGA, including training workshop and GIS institute registrations, plotter usage, GPS damage reimbursement, service invoiced, etc., please choose among the following options:

1)   Harvard Internal Payments using Department/Program Billing Code 

If a Harvard department or program is paying the cost, please use the Contact CGA form and put “Payment to CGA” in the SUBJECT field. In the MESSAGE field enter the reason for payment (...

Read more about How to make payments to CGA